Travel Booking Specialist
F
Fran's ExploreMore TravelTourism
New York, New York, United States. Atlanta, Georgia, United States. Dallas, Georgia, United States. Chicago, Illinois, United States. Boston, Massachusetts, United States. Charlotte, North Carolina, United StatesFull-Time
SalaryCompetitive pay with performance-based incentives.
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Job Details
- Required Skills
- Customer serviceWritten communicationVerbal communication
Requirements
- Passion for travel, guest services, and helping others.
- Strong written and verbal communication skills.
- Basic computer skills, including comfortable familiarity with web browsers, email platforms, and spreadsheet tools.
- Ability to multitask, manage deadlines, and maintain attention to detail.
- Capable of working independently from a home workspace as well as collaboratively with a remote team.
- Previous experience in customer service, hospitality, or travel is a plus but not required.
Responsibilities
- Manage travel inquiries, bookings, and reservations for accommodations, flights, cruises, and ground transport.
- Verify reservation accuracy, including dates, names, itineraries, and payment schedules.
- Coordinate special client requests, dining reservations, and destination activity arrangements.
- Provide warm, responsive, and professional communication to travelers via phone, email, and digital messaging.
- Collaborate with hospitality vendors and team members to maintain high service standards.
- Address travel adjustments, schedule changes, and guest inquiries with efficient problem-solving.
- Complete basic administrative tracking and documentation within central booking platforms.
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