VP, Operations
C
Compass GroupHospitality, Campus Dining
Source API remote eligibility restrictions: Morocco, United StatesFull-TimeVp
Salary180,000 - 200,000 USD per year
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Job Details
- Experience
- 10-15 years of hospitality experience
- Required Skills
- Operations ManagementFinancial analysisRelationship management
Requirements
- 10-15 years of hospitality experience, with higher education preferred.
- Campus dining experience required or equivalent professional experience.
- Experience in direct oversight of a total managed volume of $20M or higher.
- Experience in personnel management including hiring, supervision, evaluation, union relations, and succession planning.
- Bachelor’s degree is preferred or equivalent professional experience.
- Ability to analyze and interpret policies and contracts.
- Strong business acumen and emotional intelligence.
- Strong relationship building and influence leadership skills.
- Familiarity with Collective Bargaining Agreements (CBA) is preferred.
Responsibilities
- Sets the tone for the culture of organization on campus and regularly meets with extended team to ensure full transparency, education, safety, accountability, and alignment.
- Ensures that the student and guest experience is achieved by developing a comprehensive plan for the campus dining program in partnership with our clients.
- Ensures commitment to results for all areas of responsibilities, including Guest Experience, Client Retention, Financial Performance, Regulatory Compliance, and Culinary Programs.
- Directs business to achieve high performance as measured by the company KPI’s and leads strategic planning meetings.
- Ensures proper management of resources, sales, finance, human resources, and customer service with full P&L accountability.
- Champions development of our teams on campus, conducts performance evaluations, and oversees succession planning.
- Builds relationships at all levels of the clients’ organization while leading an effective and results-achieving team.
- Recognizes and anticipates marketplace trends to identify opportunities to drive guest satisfaction.
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