Customer Services Representative (Billing)
New
A
AMSURGHealthcare Billing
United StatesFull-TimeEntry
Salary not disclosed
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Job Details
- Experience
- 1 year of related healthcare and/or call center experience preferred
- Required Skills
- Customer service
Requirements
- High School diploma or general education degree (GED).
- Effective oral and written communication skills.
- Knowledge of medical insurance terminology.
- Ability to learn quickly and meet department production and quality goals.
- Ability to prioritize and handle multiple tasks.
- Team-oriented with excellent interpersonal skills.
- Reliable and flexible.
- 1 year of related healthcare and/or call center experience preferred.
- Familiarity with Customer Service department policies and procedures.
Responsibilities
- Handle incoming calls from patients, attorneys, and insurance companies to resolve billing problems and answer inquiries.
- Listen effectively and communicate revenue cycle outcomes or processes to callers.
- Maintain familiarity with payor, state rules, regulations, and client information.
- Adhere to all company policies and procedures.
- Perform other assigned duties as required.
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