Virtual Assistant (Outreach and Engagement)
New
H
Hire OverseasTravel membership
Cape Town, Western Cape, South Africa. Johannesburg, Gauteng, South Africa. Pretoria, Gauteng, South Africa. Durban, KwaZulu-Natal, South Africa. Stellenbosch, Western Cape, South Africa. Gqeberha, Eastern Cape, South Africa, 6:00 AM to 2:00 PM US ETFull-TimeEntry
SalaryPaid in USD (bi-monthly: every 15th and 30th)
Apply NowOpens the employer's application page
Job Details
- Languages
- English
Requirements
- Excellent written English skills.
- Strong ability to mimic natural US iMessage-style texting.
- Capacity to work quickly and efficiently through high volumes of communication.
- Attention to detail and focus during repetitive tasks.
- Strong memory for context and member-specific history.
- Ability to infer message variations based on context without full scripts.
- Reliable, organized, and consistent work habits.
- Availability approximately 6:00 AM to 2:00 PM US ET.
- Submit an updated resume.
- Submit a short Loom video introduction (1 to 2 minutes) explaining relevant experience.
Responsibilities
- Send outbound texts to a large volume of members on a recurring basis using approved messaging patterns.
- Personalize messages to ensure they feel human, relevant, and timely.
- Review recent message history to avoid repetitive or generic outreach.
- Analyze member details such as travel history and future plans to customize message variations.
- Manage high volumes of member conversations quickly while maintaining accuracy and quality.
- Read member conversations to improve familiarity and communication judgment.
- Escalate unusual or high-stakes situations to leadership.
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