Admissions Enrollment Advisor I
New
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Nightingale Education GroupHigher Education
Australia, Canada, India, Ireland, New Zealand, Pakistan, Philippines, South Africa, United Kingdom, United States, hours that flex with your assigned time zoneFull-TimeEntry
Salary not disclosed
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Job Details
- Experience
- Minimum of 2 years of College Admissions experience; 3-5 years of Sales or Recruiting experience.
- Required Skills
- Microsoft OfficeCustomer serviceCRM
Requirements
- High school diploma or GED required (Bachelor's degree preferred).
- Relevant work experience in customer service or sales in lieu of a degree.
- Minimum 2 years of college admissions experience.
- 3-5 years of sales or recruiting experience.
- Demonstrated proficiency in Microsoft Office (Word, Excel, Outlook, SharePoint).
- Experience working with CRM and SIS systems.
- Familiarity with FERPA regulations.
- Ability to work on multiple projects in a dynamic, fast-paced environment.
- Willingness to travel a few times per year.
- Must be available for occasional Saturdays.
- Must attend New Collaborator Orientation (NCO) in Salt Lake City, Utah.
Responsibilities
- Initiate outbound phone calls and handle inbound calls to set appointments and conduct interviews with prospective learners.
- Contact prospective learners to conduct scheduled appointments while maintaining compliance and accreditation standards.
- Generate leads, request referrals, and document all inquiries and correspondence in the management system.
- Guide prospective learners through the Discover, Commit, Start Application process.
- Update and maintain learner records in the learner management system (LMS).
- Review required enrollment documentation to resolve conflicting information.
- Evaluate prospective learner suitability for admission based on eLearn assessment results.
- Participate in weekly meetings, 1:1s, and coaching sessions.
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