Senior Professional Services Engineer
G
GitLabSoftware Development
JapanFull-TimeSenior
Salary not disclosed
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Job Details
- Languages
- English
- Required Skills
- AWSGCPGitMicrosoft AzureTerraformAnsibleGitLab
Requirements
- Professional experience with one or more infrastructure as code or configuration as code technologies such as Terraform, Ansible, Packer, Puppet, or Chef.
- Professional experience with two or more cloud providers such as AWS, Google Cloud Platform (GCP), or Microsoft Azure.
- Experience using, deploying, or configuring GitLab, including a solid understanding of Git and source control workflows.
- Experience delivering customer-facing services such as installation, migration, training, and advisory engagements.
- Proven ability to independently manage projects and lead/direct other engineers on complex engagements.
- Strong written and verbal communication skills in English, with the ability to build consensus in a remote, asynchronous environment.
- Solution-oriented approach with the ability to drive issues to resolution.
- Demonstrated ability to work effectively in a fully remote, asynchronous, cross-timezone team.
- Must be located in Japan.
Responsibilities
- Deliver GitLab Professional Services engagements, including installation, migration, training, and advisory services across GitLab capabilities.
- Plan and execute deployments ranging from single-node Omnibus installations to large reference architectures using Infrastructure as Code and Configuration as Code practices.
- Lead migrations from multiple source systems to GitLab SaaS or self-managed GitLab.
- Partner with Engagement Managers and Project Managers to improve delivery consistency and refine processes.
- Serve as a trusted technical advisor, translating customer goals into implementation plans.
- Interface with product and engineering teams to unblock customer outcomes and share product feedback.
- Mentor Associate and Intermediate Professional Services Engineers.
- Manage and deliver multiple customer engagements simultaneously as a primary engineer or lead.
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