VP of Trust & Safety
New
V
VRChatSocial VR
AnywhereFull-TimeVp
Salary not disclosed
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Job Details
- Experience
- 5+ years
- Required Skills
- LeadershipData AnalysisOperations Management
Requirements
- Bachelor’s degree in Business Administration, Social Sciences, or a related field, or equivalent experience
- Proven experience (5+ years) in trust and safety leadership (with management experience) within a consumer-facing tech company
- Experience in a fast-paced start-up environment
- Strong understanding of content moderation practices, digital safety frameworks, and policy development
- Demonstrated success in leading and managing high-performing teams with a focus on safety, well-being, and efficiency
- Ability to collaborate across departments and advocate for trust and safety needs with key stakeholders
- Excellent communication skills, able to convey complex safety concepts to both technical and non-technical audiences
- Familiarity with data analysis and KPI tracking, with a focus on continuous improvement and operational excellence
- Passion for VR, online communities, and fostering safe and inclusive digital spaces.
Responsibilities
- Lead and develop a high-performing Trust & Safety team, ensuring a culture of empathy, integrity, and commitment to user safety
- Lead the Product function that will set the strategy for Trust and Safety within the product, while providing the tooling and support for operational functions.
- Drive VRChat's trust and safety strategy, setting clear goals and metrics aligned with company objectives
- Collaboration across the product to ensure trust and safety is how we design and build our product, not just an afterthought.
- Oversee moderation of content and user behavior reports to ensure platform compliance with community guidelines and policies
- Develop and implement policies, processes, and training programs that ensure a scalable, consistent approach to moderation and user safety
- Engage with the broader trust and safety ecosystem, including other tech companies, NPO’s and government agencies.
- Act as a key point of contact with executive leadership, providing regular updates and strategic insight on trust and safety initiatives
- Stay informed of industry trends and regulatory developments in online safety to help VRChat stay at the forefront of digital trust and safety
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