Product Lead, Panel & Recruitment
New
M
MazeUser Research Platform
Remote, preference for Netherlands, United Kingdom, Ireland, Spain or Portugal.Full-TimeLead
Salary€105K - €125K
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Job Details
- Required Skills
- Product ManagementCross-functional Team LeadershipOperations ManagementStakeholder management
Requirements
- Experience as a Product Lead, or equivalent, owning complex product areas from strategy through execution.
- Ability to turn messy, cross-functional problems into a clear product vision and an actionable roadmap.
- Comfort working on products that span software, operations, and external partners.
- Experience getting close to operational workflows and using those insights to make better product decisions.
- Strong product judgment and the ability to bring clear recommendations to the table.
- Proven experience partnering closely with Engineering and Design teams.
- Strong stakeholder management skills, incorporating input from across the business.
- Systems-thinking mindset with a focus on scalable solutions rather than one-off workarounds.
- Ability to balance customer experience, business needs, operational realities, and technical constraints.
Responsibilities
- Set the product vision and roadmap for recruitment and participant management across Maze.
- Improve participant quality by building stronger feedback loops, quality signals, filtering, and experiences that reduce confusion.
- Make it easier for customers to recruit the audiences they need across different study types and complex enterprise use cases.
- Understand panel performance and identify gaps in participant supply, quality, and fulfillment.
- Partner with Panel Operations to continuously improve the tools, workflows, and handoffs used to fulfill recruitment requests.
- Evaluate and onboard new panel partners and determine where deeper integrations can improve quality, coverage, or efficiency.
- Develop smarter ways to route studies to the right participant supply based on customer and study needs.
- Partner with Sales, Customer Success, and Research Partners on customer needs, recruitment feasibility, and adoption.
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