Strategic Sales Operations Lead
New
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ezCaterFood Tech
Remote-hybrid work from our awesome Boston office OR your home OR a mixture of both home and officeFull-TimeLead
Salary$123,000–$173,000 annually
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Job Details
- Experience
- 5-8+ years
- Required Skills
- Project ManagementData AnalysisSalesforceHubSpotCRM
Requirements
- 5-8+ years of experience in sales operations, sales strategy, revenue operations, consulting, or analytics.
- Track record of leading complex, cross-functional projects that improved sales performance or GTM alignment.
- Experience partnering directly with senior leaders such as Sales Directors, VPs, and Finance teams.
- Strong analytical capabilities with proven expertise in building and interpreting CRM reports.
- Ability to design and interpret models related to territories, capacity, funnel performance, or incentives.
- Familiarity with AI-powered sales and GTM tools.
- Excellent written and verbal communication skills with the ability to turn complex analysis into executive-level narratives.
- Strong facilitation and cross-functional influence skills.
- Ability to travel up to 5 days per quarter for team events.
Responsibilities
- Partner with Sales Operations leadership to translate strategic goals into analytical frameworks and project charters.
- Own end-to-end delivery of large, cross-functional initiatives such as GTM resets, role launches, and incentive changes.
- Structure projects into workstreams and provide project leadership to individual contributors and cross-functional partners.
- Co-design and maintain sales process governance, including stage definitions, rules of engagement, and approval paths.
- Own process design for HubSpot and Salesforce, partnering with CRM teams on data cleanliness and feature rollouts.
- Identify opportunities to apply AI and automation to sales processes and lead pilot rollouts.
- Define KPI frameworks for strategic initiatives and build supporting dashboards in tools like Sigma, Salesforce, and HubSpot.
- Serve as a strategic partner to leaders across Sales, Marketing, Product, Finance, and Operations.
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