Senior Forward Deployed AI Engineer

New
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NewRocketEnterprise AI
UK - RemoteFull-TimeSenior
Salary not disclosed
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Job Details

Experience
5-8 years
Required Skills
AWSPythonGCPJavascriptMicrosoft AzureTypeScriptServiceNow

Requirements

  • 5-8 years of experience in software engineering, systems integration, or enterprise platform delivery.
  • Strong foundation in full-stack development, scripting, APIs, and microservices.
  • Hands-on experience building, deploying, or supporting AI/LLM-powered applications, RAG systems, or agentic workflows.
  • Proficiency in JavaScript/TypeScript or Python.
  • Experience with cloud platforms like AWS, Microsoft Azure, or Google Cloud.
  • Understanding of modern LLM concepts including prompt engineering, context management, and vector search.
  • Experience with responsible AI concepts such as hallucination mitigation and data privacy.
  • Proven background in client-facing consulting, solutions architecture, or technical implementation roles.
  • Ability to manage ambiguity and communicate complex technical concepts to stakeholders.
  • Ability to travel approximately 25%.

Responsibilities

  • Deploy, configure, and operationalize agentic AI workflows, AI assistants, and AI-powered automations within client ServiceNow environments.
  • Translate customer business requirements into technical architectures and implementation plans.
  • Build enterprise AI applications using Claude and the Anthropic API.
  • Develop retrieval-augmented generation (RAG) solutions grounded in authorized enterprise data.
  • Integrate NewRocket Agent Packs and AI accelerators into enterprise technology ecosystems.
  • Evaluate and monitor AI workflow quality across dimensions like accuracy, latency, and cost.
  • Collaborate with internal product teams to evolve NewRocket's AI platforms and intellectual property.
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