Staff AI Product Manager, Phoenix Platform

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SwordHealthTech

Remote - PortugalFull-TimeStaff

Salary€59.500 — €93.500 EUR

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Job Details

Experience: 5+ years
Required Skills: Data AnalysisProduct ManagementPrompt EngineeringLLMGenerative AI

5+ years in product management, including recent hands-on ownership of an AI-powered product.
Significant technical depth in AI, generative AI in particular.
Deep understanding of how models, prompting, retrieval, and agent architectures behave.
Proven experience putting LLM-based features in front of real users, including handling evaluation, annotation, and observability.
Ability to contribute to nuanced technical discussions and translate them into member experiences.
Capacity to track state-of-the-art AI advancements and translate them into product innovation.
Strong written and verbal communication skills.
Proficiency in leveraging coding agents for debugging, data analysis, production monitoring, and process automation.
Experience managing and growing a small product team.

Own Sword’s Applied AI platform roadmap, from strategic initiatives and innovation bets through to platform upkeep.
Work at the intersection of AI and product management, hands-on with the agents, evals, harnesses, and observability that our care products are built on.
Own the trade-offs that shape the platform: cost, latency, quality, and when to move to open source models or bring something in-house.
Scope initiatives with Engineering, AI, and Product teams, carefully balancing reusability with differentiation.
Execute by iterating closely with Engineering, Product, Clinical, Operations to guarantee scope adapts and deliverables do not drift from high-value member experiences.
Hold the quality bar, including after release.
Own safety alongside our clinical team by preventing, detecting, and responding to model inaccuracies.

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