BI Data Analyst
New
R
Rapinno TechTelecommunications
United StatesContractSenior
Salary not disclosed
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Job Details
- Experience
- Six or more years of relevant work experience.
- Required Skills
- SQLHadoopGoogle AnalyticsTableauBigQueryLooker
Requirements
- Bachelor's degree or four or more years of work experience.
- Six or more years of relevant work experience.
- Ability to create complex SQL queries to pull data from relational and non-relational sources.
- Experience with Teradata, Google Cloud Platform (GCP)/BigQuery, and Hadoop/HIVE SQL.
- Proficiency in data visualization tools such as Tableau, ThoughtSpot, or Qlik.
- Experience conducting research or analysis and managing projects for multiple stakeholders.
- A/B Testing experience.
- Experience with KPI measurements for deriving insights from customer behavior.
Responsibilities
- Collaborate with Digital and Omni channel stakeholders to identify analytics and reporting requirements and baseline metrics.
- Develop Digital KPIs and reporting dashboards in ThoughtSpot, Tableau, Qlik, or Looker.
- Source and analyze data from repositories, validate data consistency, and partner with IT to ensure data integrity.
- Stitch together data from multiple channels to formulate a complete customer journey 360 view.
- Create and deploy actionable dashboards to gauge performance and assist with omni channel optimization.
- Develop reporting visualizations to highlight insights on journey fallout and channel optimization.
- Maintain consistent KPI definitions in Collibra for Data Governance.
- Perform A/B Testing and holistically analyze end-to-end journey paths.
- Correlate and summarize scorecard reports for Omni, Assisted, and Cross-Channel metrics.
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