Field Service Engineer
B
Beckman Coulter DiagnosticsClinical Diagnostics
United StatesFull-TimeMiddle
Salary$33.65 to $38.00 per hour
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Job Details
- Experience
- 1-year experience diagnosing and repairing mechanical, electromechanical, robotics, electronic equipment, and/or instrumentation
- Required Skills
- SalesforceSharePointTroubleshooting
Requirements
- Associate’s degree, military experience, or high school diploma with equivalent experience.
- 1-year experience diagnosing and repairing mechanical, electromechanical, robotics, electronic equipment, and/or instrumentation.
- Ability to travel overnight within the territory (approximately 15% travel required).
- Valid driver’s license with an acceptable driving record.
- Physical ability to lift, move, or carry equipment up to 50 lb.
- Proficiency with service planning tools such as OBI, Salesforce, or SharePoint.
Responsibilities
- Handle troubleshooting, installation, preventative maintenance, and service repair needs of Beckman Coulter equipment independently.
- Provide excellent and efficient service and technical training to customers.
- Maintain accurate customer service logs and internal service records.
- Order repair parts and adhere to cycle times.
- Utilize business systems such as OBI, Salesforce, and SharePoint for service call planning and team goals.
- Engage with internal and external stakeholders to understand and meet their requirements.
- Train newer Field Service Engineers.
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