Underwriting Support Assistant
New
M
Mutual of OmahaInsurance
United States, Monday – Friday 9:00am - 5:30pm CSTTemporaryEntry
Salary21 USD per hour
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Job Details
- Required Skills
- Customer serviceData entry
Requirements
- Exceptional customer service and communication skills.
- Strong attention to detail and sound judgment.
- Ability to effectively navigate multiple computer systems.
- Proven success managing multiple priorities in a fast-paced environment.
- Demonstrated learning agility, accountability, and ownership of work.
- Ability to work remotely with access to a high-speed internet connection.
- Medicare Supplement experience (preferred).
- Medical Terminology knowledge (preferred).
- Insurance Industry experience (preferred).
Responsibilities
- Place outbound calls to current customers to verify medications, medical conditions, insurance information, and prior coverage or claims history.
- Respond to inbound calls from customers returning previous outreach.
- Conduct structured customer interviews using approved scripts and guidelines.
- Accurately document information and process transactions within underwriting business applications.
- Navigate multiple computer systems simultaneously while maintaining accuracy and efficiency.
- Address customer inquiries related to new business applications and underwriting requirements.
- Help ensure underwriting requirements are collected, validated, and processed in a timely manner.
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