Site Reliability Engineer

New
C
CXMFintech / Trading
Remote (Americas, LatAm preferred), Americas time zones (UTC-3 to UTC-8)Full-TimeMiddle
Salary not disclosed
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Job Details

Experience
3–5 years
Required Skills
AWSPostgreSQLC#Grafana.NETPrometheusTerraform

Requirements

  • 3–5 years of professional experience in Site Reliability Engineering or production operations.
  • Strong experience debugging and supporting .NET/C# applications in production.
  • Hands-on experience with Windows Server environments.
  • Strong PowerShell scripting skills.
  • Proficiency with Python or Bash.
  • Experience with Grafana, Prometheus, and Loki for monitoring and observability.
  • Solid understanding of metrics, logging, tracing, and alerting best practices.
  • Experience with modern CI/CD pipelines, deployment strategies, and rollback mechanisms.
  • Experience working with AWS.
  • Hands-on experience with Terraform or other Infrastructure as Code (IaC) tools.
  • Experience troubleshooting Aurora PostgreSQL or other relational database platforms.
  • Practical experience with SLIs, SLOs, Error Budgets, and Incident Response.

Responsibilities

  • Participate in on-call rotation for production trading systems and lead incident response.
  • Investigate production incidents, perform root cause analysis, and implement preventive actions.
  • Build and maintain Grafana dashboards, Prometheus alerts, and operational health views.
  • Instrument .NET services to improve telemetry, metrics, logging, and visibility.
  • Define, implement, and monitor Service Level Indicators (SLIs) and Service Level Objectives (SLOs).
  • Troubleshoot issues across .NET/C# applications, Windows Server, Aurora PostgreSQL, and AWS infrastructure.
  • Improve deployment safety, release automation, and rollback strategies.
  • Automate operational tasks through scripting and infrastructure automation.
  • Maintain runbooks and operational documentation.
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