Senior Business Analyst (AI & Automation)
New
H
HelpwareIT Services
Україна / Румунія / Болгарія / Польща / ІспаніяFull-TimeSenior
Salary not disclosed
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Job Details
- Languages
- English (minimum B2 required)
- Experience
- 5+ years of experience as an IT Business Analyst
- Required Skills
- AgileBusiness AnalysisMachine LearningJiraConfluenceNLPPrompt EngineeringLLMData analytics
Requirements
- Strong proficiency in English (minimum B2 required).
- 5+ years of experience as an IT Business Analyst within software development environments.
- Solid understanding of AI/ML concepts including supervised and unsupervised learning, NLP, prompt engineering, RAG, and LLM-based workflows.
- 1–2+ years of hands-on experience supporting AI, Data Science, Analytics, or Automation projects.
- Strong experience working with Agile/Scrum methodologies and SDLC processes.
- Proficiency with Jira, Confluence, and process modeling tools such as Miro or Visio.
- Experience writing business requirements, user stories, acceptance criteria, and technical documentation.
- Strong analytical thinking and problem-framing skills with focus on business outcomes.
- Excellent stakeholder management and communication skills.
- Ability to critically evaluate AI-generated content and identify inconsistencies.
- Bachelor’s degree in Business Administration, Computer Science, Information Systems, Data Analytics, or a related field.
Responsibilities
- Identify and analyze business processes, inefficiencies, and automation opportunities optimized by Machine Learning, NLP, Computer Vision, RAG, and LLMs.
- Collaborate with stakeholders to gather, document, and refine business requirements for AI and automation initiatives.
- Create and maintain technical and functional documentation using AI-assisted frameworks and tools.
- Write detailed user stories, acceptance criteria, Jira tasks, and Confluence documentation aligned with Agile delivery practices.
- Participate in backlog refinements, sprint planning sessions, and cross-functional workshops.
- Translate business goals into clear technical requirements and measurable success metrics.
- Use Generative AI and copilot tools to accelerate the creation of BRDs, workflows, technical summaries, and internal knowledge bases.
- Validate AI-generated outputs, ensuring accuracy, consistency, and business relevance.
- Act as the communication bridge between business teams, developers, data scientists, compliance/legal stakeholders, and leadership.
- Support change management initiatives, user onboarding, training documentation, and AI adoption across teams.
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