Lead Quality Assurance Engineer - Patient
New
J
JobgetherHealthcare Technology
United StatesFull-TimeLead
SalaryCompetitive compensation with a generous annual bonus opportunity.
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Job Details
- Experience
- 7+ years
- Required Skills
- JiraQuality AssuranceSaaSPlaywrightHIPAA
Requirements
- 7+ years of professional software quality assurance experience
- Experience coaching, mentoring, or providing team guidance
- Hands-on experience with Playwright for test automation
- Experience using Zephyr Scale or comparable test case management software
- Strong working knowledge of JIRA for issue tracking and project collaboration
- Strong understanding of test strategy, test planning, regression testing, automation, defect prevention, and quality standards
- Excellent analytical and root-cause problem-solving skills
- Ability to collaborate effectively with cross-functional teams including Product, Engineering, and DevOps
- Ability to work effectively in a fully remote environment
- Willingness to travel occasionally, approximately 5%
- Bachelor's degree or equivalent college education preferred
- Understanding of HIPAA privacy requirements preferred
- Experience working within a SaaS development environment preferred
Responsibilities
- Lead QA execution and planning across assigned projects, adapting priorities and resources as business and delivery needs evolve.
- Serve as the primary QA contributor and point of contact for assigned product areas, guiding test strategy, planning, reviews, and quality decisions.
- Assess team capabilities and partner with QA leadership on mentoring, professional development, performance feedback, and career growth.
- Define, implement, and enforce QA practices and standards that promote consistent, reliable product quality.
- Participate actively in Sev-1 and Sev-2 incident war rooms, lead root-cause analysis using the 5 Whys methodology, and prioritize solutions that reduce escaped defects.
- Advocate for extensions and improvements to automation frameworks that increase efficiency within the quality management process.
- Represent QA in cross-functional meetings, communicating project progress, risks, blockers, expectations, and quality considerations clearly.
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