Payroll Implementation Specialist
New
E
eBaconFinancial Technology
Remote USAFull-TimeMiddle
Salary65,000 - 75,000 USD per year
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Job Details
- Experience
- 3+ years
- Required Skills
- SQLMS OfficeAccount Management
Requirements
- 3+ years’ experience in account management and/or client implementation.
- 3+ years' payroll processing experience.
- Strong attention to detail and follow-through on client requests.
- Excellent written and verbal communication skills.
- Ability to work independently, solve problems, and take initiative.
- Ability to thrive in a fast-paced environment and meet deadlines.
- Strong work ethic and ability to analyze large data sets.
- Proficiency with MS Office Suite (Excel, Word, PowerPoint).
- SQL knowledge (preferred).
- Experience with Certified payroll (Davis-Bacon and/or State Prevailing payroll) (preferred).
- Experience auditing payrolls for compliance (preferred).
- Knowledge of group health plans, ACA regulations, and enrollment processes (preferred).
Responsibilities
- Oversee the entire client implementation process, from post-sale to completion.
- Collaborate with different departments to address any issues that may arise during implementation.
- Set and manage client expectations using the implementation timeline.
- Provide technical training and support for HRIS and initial payroll processing.
- Work closely with sales and operations teams to ensure smooth implementation.
- Organize and complete all required implementation documentation.
- Communicate new client information to the implementation team.
- Ensure weekly deliverables are met according to the established timeline.
- Handle and resolve client issues and requests, following up until resolved.
- Ensure complete client satisfaction throughout the process.
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