Associate Manager - Attendee Experience
New
J
JobgetherMeetings and Events
Based in the United StatesFull-TimeManager
Salary not disclosed
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Job Details
- Experience
- 2–5 years of experience in the meetings and events industry
- Required Skills
- Project ManagementPeople ManagementMicrosoft Office
Requirements
- College degree or equivalent professional experience.
- 2–5 years of experience in the meetings and events industry, specifically in operations.
- At least 1 year of direct people management experience is preferred.
- Knowledge of virtual and hybrid event formats.
- Demonstrated ability to manage multiple projects simultaneously under pressure.
- Proficiency with Microsoft Office applications including Outlook, Excel, OneNote, Word, and PowerPoint.
- Experience with database management platforms (Cvent experience preferred).
- Excellent written and verbal communication skills.
- Strong emotional intelligence, adaptability, and leadership qualities.
- Willingness to travel 10–15% for events and perform physical onsite tasks.
Responsibilities
- Manage a portion of the Attendee Experience team through clear direction, feedback, and performance coaching.
- Support direct reports through career planning, project reviews, and identification of growth opportunities.
- Partner with internal departments, clients, and vendor partners to align priorities and ensure high-quality service.
- Leverage AI and emerging technologies to improve operational efficiency and streamline workflows.
- Develop and document processes and training materials to ensure consistent execution.
- Support recruitment, hiring activities, and new-hire onboarding programs.
- Provide onsite leadership for meetings and events, requiring 10-15% domestic and international travel.
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