Customer Experience Manager (Central)
New
W
WizCloud Security
Remote - USA; Must be located in the Central United States.Full-TimeManager
Salary$91,000 — $125,000 USD
Apply NowOpens the employer's application page
Job Details
- Experience
- 5+ years
- Required Skills
- Project ManagementCloud ComputingStakeholder managementCustomer SuccessSaaSAccount Management
Requirements
- 5+ years of experience as a CSM, AE, PM or other customer facing strategic role.
- Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels of an organization.
- Ability to learn Wiz's offerings and pricing with agility.
- Proven track record of working with Fortune 100 customers with cloud-based technology (preferred).
- Deep understanding of Security SaaS offerings and pricing models (preferred).
Responsibilities
- Take ownership of diverse projects and initiatives with a primary focus on cloud security.
- Interface and influence key stakeholders, ensuring effective communication and collaboration throughout the project lifecycle.
- Establish a deep understanding of the customer’s business vision, culture, and processes.
- Build and grow strong relationships across the org from day-to-day technicians to the CISO level.
- Evangelize Wiz value and ensure guidance is executed by the customer.
- Accelerate customer cloud security adoption by defining milestones and removing blockers.
- Collaborate with account teams to identify strategic cloud security opportunities.
- Drive customer enablement and training strategies for technical and non-technical roles.
View Full Description & ApplyYou'll be redirected to the employer's site
