Remote Client Support Representative
A
American Income LifeClient Services
Bellevue, Washington, United States. Boston, Massachusetts, United States. Atlanta, Georgia, United States. Dallas, Texas, United States. Portland, Maine, United States. New Jersey, New Jersey, United StatesFull-TimeEntry
Salary not disclosed
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Job Details
- Required Skills
- Customer service
Requirements
- Excellent communication skills and strong interpersonal abilities
- Self-motivated and willing to learn
- Positive, professional, and dependable
- Ability to work independently in a remote environment
- Organized with the ability to manage appointments and client follow-ups
- Interested in professional development and potential leadership opportunities
Responsibilities
- Meet virtually with clients to discuss available benefit options
- Help individuals and families understand and enroll in eligible programs
- Provide professional, friendly customer service
- Build and maintain strong client relationships
- Coordinate client appointments and maintain accurate records
- Follow established processes and systems with support from experienced mentors
- Participate in weekly coaching, team meetings, and professional development
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