Business Analyst – Web Applications & CRM
A
AccelOneSoftware Development
Remote – LATAMFull-TimeSenior
Salary not disclosed
Apply NowOpens the employer's application page
Job Details
- Languages
- Professional English
- Experience
- 5+ years
- Required Skills
- AgileBusiness AnalysisSCRUMJiraRESTful APIsJSONCRM
Requirements
- 5+ years of experience as a Business Analyst, Technical Business Analyst, Business Systems Analyst, or similar role.
- Proven experience gathering requirements for front-end/web applications.
- Strong experience working directly with business stakeholders, end users, and software development teams.
- Good understanding of REST APIs, middleware, integrations, and system-to-system communication.
- Comfortable reading and defining payloads, such as JSON request/response structures.
- Experience working with CRM platforms is required.
- Experience creating user stories, acceptance criteria, process flows, and functional requirements.
- Experience working in Agile/Scrum environments.
- Familiarity with tools such as Jira or similar project management platforms.
- Strong analytical, problem-solving, and communication skills.
- Professional English communication skills, as the role requires interaction with U.S.-based stakeholders and end users.
Responsibilities
- Work directly with business stakeholders and end users to understand business needs and translate them into clear requirements.
- Gather and document functional and technical requirements for front-end and web applications.
- Create clear and actionable user stories, acceptance criteria, workflows, and functional documentation.
- Collaborate closely with software developers, QA, product, and business teams throughout the development lifecycle.
- Understand system interactions involving front-end applications, APIs, middleware, and CRM platforms.
- Read, understand, and help define API request/response payloads and data structures.
- Support requirements related to system integrations and data exchange between applications.
- Participate in backlog refinement, prioritization, sprint planning, and other Agile ceremonies.
- Analyze existing business processes and identify opportunities for workflow and process improvements.
- Ensure alignment between business expectations and technical implementation.
- Support clarification of requirements throughout development, testing, and delivery.
View Full Description & ApplyYou'll be redirected to the employer's site
