Senior Business Analyst - BT
New
J
JobgetherEducation Technology
Based in the United StatesFull-TimeSenior
Salary not disclosed
Apply NowOpens the employer's application page
Job Details
- Experience
- 5+ years of experience in business analysis, product analysis, or technical support, including 1–2 years specifically performing at a Senior Business Analyst level.
- Required Skills
- AgileBusiness AnalysisQASalesforceStakeholder managementData management
Requirements
- 5+ years of experience in business analysis, product analysis, or technical support.
- Hands-on experience translating business needs into Salesforce solutions.
- 1–2 years of experience specifically performing at a Senior Business Analyst level, preferably in a complex, cross-functional environment.
- Strong experience gathering, documenting, and translating requirements into user stories within Agile delivery environments.
- Experience partnering closely with software development and QA teams to support Salesforce enhancements from requirements through testing.
- Strong analytical, problem-solving, process-mapping, and documentation skills.
- Clear communication skills for both technical and non-technical audiences.
- Strong stakeholder-management and relationship-building skills.
- Bachelor’s degree in a relevant field or equivalent professional experience.
- Salesforce Administrator certification preferred.
- Experience in higher education or education technology preferred.
Responsibilities
- Gather, analyze, and document business requirements, translating stakeholder needs into Salesforce solutions, configurations, system designs, and actionable user stories.
- Evaluate existing Salesforce solutions, processes, and user behaviors to identify opportunities for improved automation, reporting, usability, adoption, and data integrity.
- Conduct gap analyses and recommend solutions that balance Salesforce standard functionality with necessary customization.
- Translate business requirements into well-defined user stories within an Agile framework and collaborate with development teams to support delivery.
- Track system issues, coordinate resolution, and create current-state and future-state process maps.
- Partner with QA teams to define test cases, validate system changes, and ensure enhancements meet business requirements.
- Manage multiple concurrent priorities and contribute effectively to cross-functional initiatives.
View Full Description & ApplyYou'll be redirected to the employer's site
