ServiceNow Developer Senior
J
JobgetherIT Security
Based in the United StatesFull-TimeSenior
Salary106,250 - 143,750 USD per year
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Job Details
- Experience
- 3+ years
- Required Skills
- AgileJavascriptSCRUMRESTful APIsServiceNow
Requirements
- 3+ years of related professional experience in ServiceNow development, software engineering, or a comparable technical discipline.
- ServiceNow Certified System Administrator certification is required.
- Strong functional and technical expertise across Incident, Change, and Problem Management modules.
- Demonstrated experience with CMDB architecture, scoped application development, and ServiceNow platform configuration.
- Proficiency with JavaScript, Glide APIs, HTML/CSS, JSON, XML, REST, and SOAP.
- Hands-on experience with IntegrationHub and MID Server administration.
- Solid understanding of ITIL processes, software development life cycle practices, and Agile/Scrum methodologies.
- Experience gathering requirements, creating technical designs, troubleshooting complex issues, and translating business needs into scalable solutions.
- Clear, authoritative communication skills with the ability to influence technical and business stakeholders at different levels.
- Proven ability to mentor colleagues, support team development, identify process gaps, and drive methodology improvements.
- Willingness to work remotely with less than 10% travel as required.
Responsibilities
- Design, configure, develop, and enhance ServiceNow solutions, with a focus on ITSM workflows, state models, assignment rules, user interfaces, and automation.
- Build advanced automation and orchestration using Flow Designer, Business Rules, Client Scripts, UI Policies, Script Includes, and related platform capabilities.
- Maintain and customize Service Catalog items, record producers, Service Portal components, and other self-service capabilities.
- Manage CMDB architecture, CI class structures, relationship mappings, data reconciliation rules, IRE configurations, and transform maps to maintain accurate configuration data.
- Design and develop upgrade-safe custom applications using ServiceNow Studio and Application Engine, applying appropriate application scoping and access controls.
- Develop, configure, and troubleshoot REST and SOAP integrations, IntegrationHub spokes, and MID Server configurations connecting ServiceNow with third-party platforms.
- Collaborate with Product Owners, Process Managers, architects, and cross-functional stakeholders in Agile/Scrum environments to translate business requirements into effective technical solutions.
- Produce technical documentation, solution designs, proposals, and other materials while supporting platform governance and continuous improvement.
- Mentor and support team members, facilitate Scrum ceremonies and demos, and contribute to talent development and knowledge sharing.
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