Presales Solution Architect - Amazon Connect
New
T
TTEC DigitalCloud Computing
This is a 100% remote role based in North America.Full-TimeSenior
Salary$110,000 - $150,000 a year
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Job Details
- Experience
- 3+ years in customer-facing technical pre-sales, 3+ years in Amazon Connect and AWS, and 7+ years in IT or application development.
- Required Skills
- AWSCloud ComputingSalesforceGenerative AI
Requirements
- 3+ years of customer-facing experience designing complex solutions in a Technical Pre-Sales role.
- 3+ years of expertise in Amazon Connect and AWS.
- 7+ years of experience in information technology or application development.
- Relevant AWS certifications or accreditations.
- Demonstrated ability to articulate technical recommendations into customer business value.
- Ability to travel up to 30% for customer and partner meetings.
- Strong presentation and proposal development skills.
- Proficiency in explaining complex technical concepts to diverse audiences.
Responsibilities
- Serve as the subject matter expert in AWS and Amazon Connect-based solutions for customers.
- Design cohesive, integrated solutions leveraging AWS and ISV platforms like Verint, PEGA, and Salesforce.
- Lead technical discovery sessions with customers during the sales cycle.
- Deliver immersive demonstrations showcasing Cloud, AI, and Customer Experience tools.
- Develop presentations, proposals, workshops, and statements of work tailored to customer needs.
- Collaborate with Business Development on technical strategy, territory planning, and RFP responses.
- Educate customers, partners, and internal peers on the value of AWS services.
- Cultivate relationships with AWS and vendor Solution Architects.
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