Billing/Scheduling Associate II - Dermatology
New
W
Washington University in St. LouisHealthcare Administration
Remote, USFull-TimeMiddle
Salary17.87 - 27.06 USD per hour
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Job Details
- Experience
- 3 Years
- Required Skills
- Microsoft ExcelCustomer service
Requirements
- High school diploma or equivalent certification.
- 3 years of relevant work experience.
- Proficiency with Epic EHR software.
- Experience with billing systems and third-party claims.
- Knowledge of medical office support procedures.
- Proficiency in Microsoft Office Suite (Word, Excel).
- Strong interpersonal communication and customer service skills.
- Ability to organize tasks and prioritize multiple responsibilities.
Responsibilities
- Obtain insurance information and counsel patients on financial assistance options.
- Communicate with physicians and clinical staff to schedule urgent or referred patient requests.
- Perform patient scheduling including collecting demographic data and insurance registration.
- Maintain new patient schedules and update provider templates as needed.
- Process internal physician referrals and manage patient appointment reminders via Relatient system.
- Explain billing processes to patients and third-party payers to resolve inquiries.
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