Clinical Quality Specialist

New
I
InStride HealthBehavioral Health
Remote, USFull-TimeMiddle
Salary95,000 - 105,000 USD per year
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Job Details

Experience
5+ years
Required Skills
Project ManagementData AnalysisGoogle Workspace

Requirements

  • 5+ years of experience in Clinical Quality, Patient Safety, Healthcare Quality Management, Accreditation, or Clinical Operations.
  • Proven experience supporting quality management, clinical oversight, or regulatory compliance activities.
  • Demonstrated experience leading complex, cross-functional projects from planning through implementation.
  • Strong organizational skills and ability to manage multiple priorities.
  • Excellent written and verbal communication skills with experience preparing executive-level reports.
  • Strong analytical and critical thinking skills.
  • Ability to influence stakeholders across multiple departments without direct authority.
  • High level of initiative, accountability, and follow-through.
  • Proficiency with Google Workspace.
  • Master’s degree in a behavioral health or healthcare-related field is highly preferred.
  • Clinical licensure or previous clinical practice experience is highly preferred.
  • Experience with behavioral health organizations or health plan audits is highly preferred.

Responsibilities

  • Partner with the Director of Clinical Quality to develop new processes, workflows, and documentation for the Clinical Quality Management Program.
  • Coordinate daily patient safety operations including review, tracking, trend analysis, and committee support.
  • Manage the patient feedback and grievance processes to identify opportunities to improve patient experience.
  • Support the development of quality governance documents such as work plans, charters, and executive dashboards.
  • Collaborate with clinical leaders to implement provider quality oversight activities and clinical documentation reviews.
  • Support organizational readiness for external audits and accreditation initiatives.
  • Lead cross-functional projects from planning through implementation, ensuring accountability for deliverables.
  • Analyze quality indicators and translate data into operational insights for leadership.
  • Identify opportunities to leverage technology and AI to improve quality workflows and efficiency.
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95,000 - 105,000 USD per year
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