Solutions Engineer
New
B
BolsterCybersecurity SaaS
Remote (U.S. only)Full-TimeMiddle
Salary$100,000 - $250,000 a year
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Job Details
- Experience
- 5+ years of experience in Solutions Engineering, Sales Engineering, Security Engineering, or a related customer-facing technical role.
- Required Skills
- CybersecurityRESTful APIsSaaS
Requirements
- 5+ years of experience in Solutions Engineering, Sales Engineering, Security Engineering, or a related customer-facing technical role.
- Experience supporting SaaS, cybersecurity, or other technical solutions in enterprise customer environments.
- Working knowledge of cybersecurity concepts and technologies, preferably including digital risk protection, phishing, brand impersonation, threat intelligence, or external attack surface management.
- Strong technical aptitude with the ability to quickly learn products, APIs, integrations, and customer environments.
- Experience delivering product demonstrations and conducting technical evaluations or proof-of-value engagements.
- Ability to translate technical capabilities into customer outcomes and business value.
- Strong written and verbal communication skills with the ability to engage both technical and business audiences.
- Ability to troubleshoot technical issues and work collaboratively with internal teams to identify solutions.
- Strong organizational skills and the ability to manage multiple customer evaluations and priorities in a fast-paced environment.
- Collaborative approach and experience working with Sales, Product, Engineering, and Customer Success teams.
Responsibilities
- Partner with Account Executives as the primary technical resource throughout the sales process, from discovery through technical validation and close.
- Conduct technical discovery to understand customer environments, security challenges, workflows, integration requirements, and success criteria.
- Translate customer requirements into solutions using Bolster’s platform and capabilities.
- Deliver engaging product demonstrations, technical presentations, and workshops tailored to customer use cases and priorities.
- Plan and execute proof-of-value engagements, including defining scope and success criteria, configuring the solution, troubleshooting technical issues, and presenting results.
- Help customers understand deployment requirements, APIs, integrations, data flows, authentication, and other technical considerations.
- Address technical questions and objections throughout the evaluation process and clearly communicate Bolster’s capabilities and differentiators.
- Partner with Customer Success to support a smooth handoff from pre-sales evaluation to implementation and adoption.
- Collaborate with Product and Engineering to communicate customer feedback, product requirements, and technical challenges identified during sales engagements.
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