Real Estate Coordinator
J
JobgetherReal Estate
Based in United States, Eastern U.S. time zoneFull-TimeMiddle
Salary$20–$25 per hour
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Job Details
- Experience
- 2–3 years
- Required Skills
- Microsoft OfficeCustomer serviceGoogle WorkspaceCRM
Requirements
- 2–3 years of customer service experience, with call center, inside sales, financial services, or retail experience strongly preferred.
- High school diploma required; some college education is preferred.
- Strong verbal and written communication skills with a consultative style.
- Ability to use multiple digital platforms and systems simultaneously.
- Experience with CRM tools, Microsoft Office, or Google Workspace is preferred.
- Strong organizational and multitasking abilities to manage competing priorities.
- Ability to work effectively in a high-volume, performance-driven, structured environment.
- Strong attention to detail and consistent follow-through on customer cases.
- Must be able to work remotely from the United States, specifically designated for candidates based in the Eastern U.S. time zone.
Responsibilities
- Serve as the first point of contact for customers entering the real estate referral process, primarily through inbound and outbound telephone interactions.
- Verify customer information and clearly communicate available services, next steps, timelines, and referral processes.
- Conduct structured needs assessments to understand customers’ real estate objectives, preferences, transaction requirements, and service needs.
- Promote and coordinate appropriate referrals for affiliated real estate services, including departure and destination brokerage referrals, mortgage, title, insurance, and related solutions.
- Obtain required customer consent and ensure referral placements comply with applicable policies, procedures, and documentation standards.
- Manage an active and evolving caseload, conducting timely follow-ups to maintain customer satisfaction and support effective agent engagement.
- Accurately document customer conversations, referral activity, case updates, and outcomes across CRM and other business systems.
- Coordinate with consultants and internal teams to resolve customer, agent, brokerage, and referral-related questions or issues.
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