- Manage acquisition and disposition transactions from contract ratification through settlement
- Supervise, train, and performance-manage Transaction Coordinators / Settlement Processors
- Establish, track, and manage KPIs for all team members
- Develop and update all policies and procedures
- Review contracts, addenda, and HUD / Closing Disclosure statements for accuracy
- Manage construction loan draw requests in partnership with the Construction team
- Oversee all property listings and ensure data accuracy on MLS
- Solve complex transaction problems involving title defects, surveys, and utilities
- Coordinate closely with Sales and Construction teams
- Maintain high levels of customer service
People ManagementMicrosoft OfficeCRM