Manager, Global ICSR Management

New
J
JobgetherPharmaceuticals, Biotechnology
This is a remote role in BrazilFull-TimeManager
Salary not disclosed
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Job Details

Languages
English
Experience
At least 5 years of experience in drug safety, pharmacovigilance, or relevant clinical operations
Required Skills
GCPMicrosoft Office

Requirements

  • Bachelor’s degree in life sciences, clinical medicine, nursing, pharmacy, or equivalent; advanced degree preferred.
  • At least 5 years of experience in drug safety, pharmacovigilance, or relevant clinical operations.
  • Strong knowledge of global pharmacovigilance and regulatory requirements (ICH, GVP, FDA, GCP, NMPA/CDE).
  • Experience with regulatory reporting requirements involving FDA, EMA, MHRA, and other competent authorities.
  • Hands-on understanding of ICSR case processing (intake, triage, coding, narrative development, database management).
  • Proficiency with Argus Safety or comparable safety databases.
  • Strong proficiency in Microsoft Office tools (Excel, PowerPoint).
  • Excellent written and verbal English communication skills; fluent English is required.
  • Demonstrated ability to manage projects and deliver high-quality work within strict timelines.
  • Experience overseeing team deliverables and representing functions during audits and inspections.
  • Willingness to travel approximately 5% of the time.

Responsibilities

  • Oversee ICSR triage, case processing, in-line quality control, workflow management, and timely completion of safety activities.
  • Lead and monitor SAE reconciliation between safety and clinical databases, ensuring completion and resolving discrepancies.
  • Establish, monitor, and analyze quality, compliance, productivity, and volume KPIs to implement corrective actions.
  • Drive continuous improvement initiatives including process optimization, automation, and technology efficiency.
  • Review workflow and case prioritization to ensure operational targets and regulatory timelines are achieved.
  • Support audit and inspection readiness and serve as a subject matter expert during regulatory inspections.
  • Deliver training and onboarding support for new team members and provide mentorship.
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