Corporate Travel Consultant
New
F
FCMCorporate Travel
USA, 8:00 AM to 8:00 PM ESTFull-TimeMiddle
Salary$28.85 hourly plus commission; On target earnings average range between $60,000 - $67,000.
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Job Details
- Experience
- 2+ years
- Required Skills
- Customer service
Requirements
- 2+ years of recent experience in corporate travel management.
- In-depth familiarity with Sabre GDS for fare calculations, itinerary management, and ticket issuance.
- Previous exposure to quality control processes.
- Proficiency in ticketing procedures, scripting, and handling complex international/domestic travel changes.
- Ability to navigate and manipulate complex itineraries and PNRs.
- Polished and professional communication skills.
- Capacity to handle multiple urgent tasks simultaneously.
- Strong technical aptitude and ability to adapt to new technologies.
- Self-motivated with the ability to work independently.
Responsibilities
- Coordinate air, hotel, car, and ground transportation bookings for domestic and international travel.
- Build rapport and develop relationships with business travelers.
- Ensure accurate and timely completion of reservations while meeting travelers' needs.
- Execute all responsibilities within company guidelines for customer service, documentation of PNRs, ticketing, and invoicing.
- Stay informed about airline rules, regulations, tariffs, and fare requirements.
- Deliver consultative support and exceptional customer service throughout the booking process.
- Keep clients informed about necessary travel documents and health requirements.
- Handle complex ticketing, Phase IVs, and exchanges.
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