Associate Director, Revenue Operations
New
D
Directive ConsultingB2B Marketing Agency
Remote CanadaFull-TimeDirector
SalaryCompensation for this role includes a competitive base salary
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Job Details
- Experience
- 5+ years
- Required Skills
- SalesforceHubSpotCRM
Requirements
- 5+ years of experience in Revenue Operations, Marketing Operations, CRM consulting, or marketing automation.
- 1–2+ years of direct people management or formal team leadership experience.
- Active Salesforce Administrator Certification.
- Strong hands-on Salesforce Sales Cloud administration and implementation experience.
- Deep experience with Salesforce Account Engagement (Pardot), with certification strongly preferred.
- Strong hands-on experience with HubSpot Marketing Hub, including automation, data architecture, and integrations.
- Experience leading complex CRM and marketing automation implementations, audits, or migrations.
- Demonstrated ability to lead senior-level client conversations and translate technical issues into business recommendations.
- Strong written and verbal communication skills.
- Ability to balance leadership responsibilities with hands-on technical execution.
Responsibilities
- Manage and mentor a team of Revenue Operations Solution Engineers, including workload management, coaching, and performance support.
- Serve as an escalation point for complex client and technical challenges.
- Own or oversee strategic client relationships to ensure delivery quality and satisfaction.
- Lead audits, implementations, integrations, and optimization projects across Salesforce and HubSpot.
- Design and advise on lifecycle architecture, lead routing, attribution, and data governance.
- Translate complex technical findings into clear recommendations for executive stakeholders.
- Review strategist work for technical accuracy and strategic quality.
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