Associate Director, Revenue Operations
New
D
Directive ConsultingB2B Performance Marketing
Remote CanadaFull-TimeManager
SalaryCompensation for this role includes a competitive base salary
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Job Details
- Experience
- 5+ years
- Required Skills
- SalesforceHubSpotCRM
Requirements
- 5+ years of experience in Revenue Operations, Marketing Operations, CRM consulting, or related fields.
- 1–2+ years of direct people management or formal team leadership experience.
- Active Salesforce Administrator Certification.
- Strong hands-on Salesforce Sales Cloud administration and implementation experience.
- Deep experience with Salesforce Account Engagement (Pardot) (Certification strongly preferred).
- Strong hands-on experience with HubSpot Marketing Hub.
- Experience leading complex CRM and marketing automation implementations, audits, and migrations.
- Strong understanding of lead lifecycle management, lead routing, attribution, and data governance.
- Ability to translate technical issues into business recommendations for senior clients.
- Strong written and verbal communication skills.
Responsibilities
- Manage and mentor a team of Revenue Operations Solution Engineers.
- Serve as an escalation point for complex client and technical challenges.
- Oversee strategic client relationships to ensure high-quality delivery and client satisfaction.
- Lead audits, implementations, integrations, and optimization projects for Salesforce and HubSpot.
- Design and advise on lifecycle architecture, lead management, routing, and CRM/MAP integrations.
- Translate complex technical findings into clear recommendations for executive stakeholders.
- Develop repeatable processes, playbooks, and technical standards.
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