Growth Sales Development Representative Italy

New
I
iubendaPrivacy Tech / SaaS
You are free to work from anywhere in the world.Full-TimeMiddle
Salary not disclosed
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Job Details

Languages
English, Italian, and a third European language (preferably German or Spanish).
Experience
1-3 years of experience in Sales Development, Customer Success, Account Management, or Growth roles.
Required Skills
Lead GenerationCustomer SuccessHubSpotAccount ManagementCRM

Requirements

  • 1-3 years of experience in Sales Development, Customer Success, Account Management, or Growth roles.
  • Excellent communication skills in English and Italian.
  • Proficiency in a third European language, preferably German or Spanish.
  • Comfort engaging customers via email, phone, and LinkedIn.
  • Strong consultative, communication, and listening skills.
  • Data-driven approach to tracking product usage and lifecycle signals.
  • Proven experience with CRM tools (HubSpot or similar preferred).
  • Ability to work autonomously in a remote, international team.
  • Experience in B2B SaaS (preferred).
  • Interest in privacy, compliance, or tech products (bonus).

Responsibilities

  • Identify and qualify conversion, upsell, and cross-sell opportunities within the existing customer base.
  • Educate customers on additional features, higher plans, or complementary products.
  • Generate qualified expansion pipeline for Sales or Account Executives.
  • Proactively engage customers at risk of churn via email, phone, and LinkedIn.
  • Partner with Growth and Lifecycle Marketing on campaign messaging and customer journeys.
  • Maintain accurate CRM data and document customer feedback and churn insights.
  • Test and optimize outreach strategies based on data-driven performance metrics.
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