Network Operations Engineer L3
New
W
WifinityTelecommunications
United KingdomFull-TimeSenior
Salary not disclosed
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Job Details
- Experience
- Minimum 3–5 years experience within a Network Operations or Network Engineering role.
Requirements
- Minimum 3–5 years experience within a Network Operations or Network Engineering role.
- Proven experience working within an ISP, MSP or Enterprise Network Operations environment.
- Advanced knowledge of TCP/IP networking, Layer 2 and Layer 3 switching and routing.
- Strong experience with enterprise wireless technologies and Wi-Fi troubleshooting.
- Experience supporting routing protocols including OSPF and BGP.
- Experience configuring and troubleshooting enterprise firewalls, VPNs and network security.
- Experience supporting WAN technologies including leased lines, MPLS or similar connectivity solutions.
- CCNA or equivalent experience.
- Experience with MikroTik, Fortinet, Ruckus, Cambium and TP-Link technologies (desirable).
- Experience with monitoring platforms such as Zabbix and NetBox (desirable).
- CCNP or other networking certifications (desirable).
- SC clearance or the ability to obtain (desirable).
Responsibilities
- Act as the highest technical escalation point for complex network incidents, major incidents and problem investigations.
- Lead technical troubleshooting across enterprise wired, wireless and WAN infrastructure.
- Own Root Cause Analysis (RCA), Post Incident Reviews (PIRs) and technical recommendations following major incidents.
- Deliver complex project implementation, configuration and migration activities across the network estate.
- Provide technical leadership and mentoring to L2 Network Engineers, Technical Services and Field Engineers.
- Develop and maintain technical standards, operational procedures, automation and best practice documentation.
- Work with internal teams, vendors and third-party suppliers to resolve complex infrastructure issues.
- Identify opportunities for continual service improvement, network optimisation and operational efficiencies.
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