Senior Salesforce Business Analyst
New
B
BooksyCloud-based marketplace
This role is open to candidates based anywhere in Europe. All we ask is that you're based in the country/region this role is advertised in.Full-TimeSenior
Salary not disclosed
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Job Details
- Languages
- English
- Experience
- 6+ years
- Required Skills
- Business AnalysisJiraConfluenceGoogle WorkspaceSlack
Requirements
- 6+ years of experience as a Business Analyst with a proven track record of independently generating user stories, requirements, and scope documentation.
- Active Salesforce Administrator certification.
- Active Salesforce Platform App Builder certification.
- Hands-on experience with Salesforce Sales Cloud, Service Cloud, and Salesforce AI.
- Strong capability to translate business needs into technical solution designs.
- Demonstrated experience preparing for and contributing to engineering refinement and estimation sessions.
- Fluent, independent proficiency in Jira, Confluence, Slack, and Google Workspace (Docs/Sheets).
- Strong creative problem-solving skills and excellent time management.
- High-level communication, presentation, and interpersonal abilities.
- Ability to submit application and CV in English.
Responsibilities
- Act as an operational co-pilot to cross-functional leadership across Sales, Customer Success, and Product.
- Own end-user support, process improvements, and platform adoption across the Salesforce tech stack.
- Translate ambiguous business asks into structured scope, clear documentation, and actionable next steps.
- Partner with internal stakeholders to streamline key workflows.
- Champion strict data governance to maintain system integrity.
- Leverage best practices across Salesforce clouds to maximize platform capabilities.
- Drive high-autonomy, hands-on solutions that deliver positive business outcomes.
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