Senior Technical Implementation Manager
New
H
H1Healthcare Technology
US RemoteFull-TimeSenior
Salary$130,000 to $145,000 per year, based on experience, in addition to stock options.
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Job Details
- Experience
- 5+ years
- Required Skills
- AWSAgileSalesforceSnowflakeRESTful APIsSaaSDatabricks
Requirements
- 5+ years of experience in technical implementation, solutions engineering, enterprise SaaS delivery, or CRM implementation roles.
- Strong experience supporting Salesforce platforms.
- Experience managing enterprise client relationships and complex implementation projects.
- Understanding of enterprise data architecture and integration workflows such as data feeds, analytics platforms, or complex data delivery workflows.
- Familiarity with technologies such as AWS, Snowflake, Databricks, APIs, and SFTP/FTPS.
- Experience within life sciences, healthcare, or healthcare technology environments.
- Familiarity with Agile delivery methodologies.
- Strong analytical, troubleshooting, and problem-solving skills.
- Excellent written and verbal communication skills.
- Ability to manage multiple high-priority projects simultaneously in fast-paced environments.
Responsibilities
- Lead enterprise implementations from discovery and requirements gathering through deployment and post-launch support.
- Gather and translate business and technical requirements into scalable platform and workflow solutions.
- Serve as the primary technical point of contact for enterprise customers throughout implementation engagements.
- Configure and support Salesforce-based applications, including workflows, permissions, dashboards, automation flows, and reporting structures.
- Support enterprise integrations involving APIs, AWS/S3, Snowflake, Databricks, SFTP/FTPS, and CRM platforms.
- Coordinate enterprise data delivery workflows, structured data feeds, and client-specific transformation requirements.
- Manage implementation timelines, risks, dependencies, escalations, and delivery milestones across multiple client initiatives.
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