Head of Risk
New
S
StepFintech / Banking
Remote - USFull-TimeManager
Salary not disclosed
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Job Details
- Experience
- 10+ years
- Required Skills
- Data scienceRisk Management
Requirements
- 10+ years of high-impact risk leadership, with a strong preference for candidates offering expertise in risk analytics and/or data science
- Proven track record of analytical leadership, using data to navigate complex challenges and drive strategic business results
- Extensive experience within Fintech or Banking, specifically managing high-risk consumer technology environments and payment platforms
- Demonstrated success in neutralising transactional fraud while maintaining full accountability for fraud losses
- Expertise in developing defense strategies against sophisticated attack vectors, including first-party and friendly fraud
- History of collaborating with Product teams to deliver seamless, "good-customer" experiences without compromising security
- Mastery of cross-functional influence, building consensus and alignment across disparate internal teams and stakeholders
- Extensive experience building and mentoring multi-disciplinary teams across Risk Ops, Analytics, Disputes, and Investigations
- Bachelor's degree or an equivalent combination of education, training, and experience
Responsibilities
- Lead Step’s Risk strategy that balances aggressive fraud mitigation with a frictionless, world-class user experience
- Champion cross-functional partnership with Data Science, Product, Engineering, and Compliance to embed risk-aware decisioning into the product lifecycle
- Own Step’s fraud loss outcomes by partnering with Finance to balance revenue growth against risk overhead and operational costs
- Scale the Risk organization to meet hyper-growth demands, prioritizing automated, technical-first solutions to improve operational efficiency
- Drive continuous improvement of risk prediction models to minimize false positives and enhance precision in high-stakes environments
- Execute a customer-centric risk culture that views every mitigation effort through the lens of user trust and retention
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