Head of Compliance

New
S
StepFintech / Banking
Remote (US) or San Mateo, CAFull-TimeManager
Salary not disclosed
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Job Details

Experience
10+ years
Required Skills
ComplianceRisk Management

Requirements

  • 10+ years of experience in compliance or legal within fintech, banking, and/or payments.
  • Deep and broad understanding of U.S. consumer financial services regulation.
  • Specific fluency in BSA/AML, KYC, UDAAP, Reg E, Reg Z, EFTA, GLBA, FCRA, and CFPB guidance.
  • Experience working with sponsor banks or in BaaS partnerships.
  • Strong understanding of the nuances of shared compliance models.
  • Ability to write policies, respond to regulators, and review customer flows.
  • Bachelor's degree or an equivalent combination of education, training, and experience.
  • Excellent communication skills for explaining complex regulations to internal stakeholders.

Responsibilities

  • Serve as Step’s compliance leader and subject matter expert across all key banking and financial services regulations.
  • Own and drive the compliance strategy, ensuring that Step’s products, partnerships, and operations meet regulatory requirements.
  • Develop, enhance, and execute policies and procedures that support a risk-based, scalable compliance program.
  • Collaborate closely with Product, Engineering, Risk, Customer Experience, Marketing, Legal and our partner banks.
  • Oversee internal reviews, audits, testing, training, and ongoing monitoring efforts.
  • Lead compliance management processes such as issue tracking, regulatory exams, complaints handling, and reporting.
  • Evaluate new regulations and regulatory changes, and translate them into actionable plans and guidance.
  • Serve as the primary compliance point of contact with regulators, partner banks, auditors, and other key stakeholders.
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