Key Account Manager
New
U
UnipesaFintech payment services
RemoteFull-TimeMiddle
Salary not disclosed
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Job Details
- Languages
- Strong English communication skills, both written and verbal (Upper-Intermediate or higher)
- Experience
- 3+ years
- Required Skills
- Account ManagementClient relationship management
Requirements
- 3+ years of experience as an account manager, business partner, or in client management roles within IT, fintech, or web development projects.
- Proven experience in managing or launching large IT systems and projects.
- Strong English communication skills, both written and verbal (Upper-Intermediate or higher).
- Attention to detail and the ability to work independently on complex issues.
- Proactive approach, excellent communication and problem-solving skills.
- Ability to facilitate and improve business processes.
- Technical or IT-related education (advantage).
- Broad IT background and motivation for professional growth.
Responsibilities
- Build and maintain strong relationships with clients and partners.
- Respond promptly to partner requests and resolve issues related to system usage and integrations.
- Analyse partner needs and provide training on company products.
- Optimise business processes for client and partner management.
- Communicate with internal teams to resolve incidents and ensure client satisfaction.
- Prepare and deliver regular reports on account activity and performance.
- Maintain consistent communication with partners via email, phone, and online channels.
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