Client Services Specialist
New
B
BHG FinancialFinancial Services
United States, Remote, Monday-Friday, 12-9 PM ESTFull-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- 2-3 years
- Required Skills
- Customer serviceMultitaskingCritical thinkingActive listeningCRM
Requirements
- Associates degree preferred or related work experience
- 2-3 years of customer service experience
- Critical thinking and exceptional communication skills
- Ability to work in a fast-paced environment
- Ability to work independently
- Navigate through various different software systems
- Must be able to work Monday - Friday on a 12-9PM EST schedule
- Must be able to travel for the BHG All Oars Experience within the first 6 months
Responsibilities
- Provide in-depth support and solutions to BHG customers
- Communicate with customers through various channels
- Become a subject matter expert on BHG solutions & products
- Enter records of customer calls, interactions and inquires via a CRM system
- Build strong working relationships with customers and internal stakeholders
- Communicate with internal departments as needed
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