Remote Receptionist
B
Bolt Farm TreehouseHospitality
Fully remote from anywhere in the U.S. (some state restrictions apply), 9:00am–5:00pm (your local time zone)Full-TimeEntry
Salary$23.08 per hour • Offers Bonus • Up to $1,000/month in bonuses — ~$54,000/year total earning potential
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Job Details
- Required Skills
- Customer serviceCRM
Requirements
- Exceptional phone presence described as warm, friendly, and composed.
- Service-first mindset with a proactive, helpful attitude.
- Proven reliability and consistency in maintaining a daily schedule.
- Ability to remain composed and manage multiple incoming calls effectively.
- Comfortable using computer-based phone systems, CRM software, and calendar tools.
- Prior experience in customer service, hospitality, or front-desk roles is a plus but not required.
Responsibilities
- Answer inbound guest calls Monday–Friday, 9am–5pm.
- Conduct brief, warm conversations to identify travel dates, occasion, and guest count.
- Transfer callers live to booking specialists or schedule follow-up appointments.
- Return after-hours calls at the start of each morning.
- Maintain a monthly missed-call rate under 12% to ensure guest accessibility.
- Manage call routing using computer-based phone systems and scheduling software.
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