Field Service Technician
New
D
Diebold NixdorfHardware Support
United KingdomFull-Time
Salary not disclosed
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Job Details
- Required Skills
- DebuggingTechnical supportCustomer support
Requirements
- Experience in installing and debugging product and component hardware.
- Proficiency in providing technical maintenance for hardware and software systems.
- Ability to perform scheduled inspections, cleaning, and minor repairs.
- Capable of working on customer premises.
- Strong organizational skills for scheduling services and maintaining documentation.
- Commitment to ensuring customer satisfaction with service delivery.
- Ability to work within an assigned geographic territory.
Responsibilities
- Install, debug, and maintain product and component hardware and software on customer premises.
- Perform scheduled inspections, cleaning, and other maintenance services.
- Execute minor product repairs within an assigned territory.
- Inspect products for correct operation and resolve issues or escalate according to established procedures.
- Schedule services and complete all required documentation.
- Engage with customers to ensure service delivery satisfaction and product functionality understanding.
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