Customer Service Team Manager
New
A
AO Globe LifeInsurance
United StatesFull-TimeManager
SalaryUSD 95000 - 115000 / year
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Job Details
- Required Skills
- Leadership
Requirements
- Experience in leadership, management, or client-facing roles
- Strong communication and organizational skills
- Comfortable working remotely and using digital tools
- Motivated to lead, develop others, and drive results
- Reliable internet connection
- Windows-based computer with webcam
Responsibilities
- Connect with individuals who have expressed interest in benefit programs
- Schedule and conduct virtual consultations via Zoom
- Guide clients through benefit options and support enrollment
- Maintain accurate digital records and follow-ups
- Recruit, mentor, and support team members
- Set performance expectations and track progress
- Lead team meetings, coaching sessions, and development calls
- Promote a culture of accountability and growth
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