Sales Service Representative
New
P
PavagoFinancial Services
Philippines, U.S. Business HoursFull-TimeMiddle
Salary not disclosed
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Job Details
- Languages
- English and Tagalog
- Required Skills
- Customer serviceCRM
Requirements
- Previous experience in sales, customer service, or call center roles.
- Experience in financial services, debt settlement, debt consolidation, or lending (highly preferred).
- Excellent verbal and written communication skills in English and Tagalog.
- Professional phone presence and active listening skills.
- Strong interpersonal and relationship-building abilities.
- Experience using CRM systems and customer management software.
- Strong organizational and time-management skills.
- Ability to work independently while collaborating in a team environment.
- Reliable internet connection and professional remote workspace.
- Comfortable handling sensitive financial conversations with professionalism.
Responsibilities
- Answer inbound calls from prospective clients interested in debt settlement and debt consolidation services.
- Explain available financial programs and solutions clearly and accurately.
- Recommend appropriate options based on the client's unique financial situation.
- Conduct prompt follow-up on leads via phone and email.
- Maintain accurate records and detailed notes in CRM systems.
- Collaborate with sales and customer service teams to achieve company goals.
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