ServiceNow Business Process Consultant
J
JobgetherIT Consulting
Based in the United StatesFull-TimeSenior
SalaryCompetitive on-target earnings ranging from $130,000 to $160,000 annually, including base salary and applicable bonus opportunities.
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Job Details
- Required Skills
- Stakeholder managementServiceNow
Requirements
- Extensive expertise with the ServiceNow platform and enterprise solution design.
- Strong business process knowledge within at least one ServiceNow product suite and two additional process areas.
- Demonstrated experience designing, implementing, and integrating ServiceNow solutions.
- Ability to understand and discuss integrations between ServiceNow and third-party technologies.
- Strong functional knowledge of ServiceNow workflows, processes, and platform capabilities.
- Experience leading complex projects, workshops, and cross-functional teams.
- Strong presentation, communication, and stakeholder management skills.
- Ability to communicate complex concepts clearly to technical and non-technical audiences, including senior leadership.
- Strong analytical skills with the ability to evaluate complex business challenges and recommend solutions.
- Experience contributing to consulting proposals, opportunity identification, and solution strategy.
- Willingness and ability to travel approximately 25%.
- Commitment to maintaining relevant ServiceNow certifications and continuing professional development.
Responsibilities
- Lead project teams in the design, development, and deployment of ServiceNow-based solutions.
- Manage complex programs involving multiple resources, teams, and stakeholders.
- Architect and design scalable ServiceNow solutions aligned with business objectives.
- Facilitate client workshops, working sessions, and demonstrations to gather requirements and showcase solutions.
- Create clear documentation, written deliverables, methodologies, and project materials.
- Serve as a subject matter expert and escalation point for project teams and customers.
- Translate business requirements into effective ServiceNow processes, workflows, and integrations.
- Advise senior stakeholders on process improvements, technology approaches, and transformation strategies.
- Identify new opportunities and contribute to solution positioning, pre-sales activities, and customer engagement initiatives.
- Travel approximately 25% to support client engagements, workshops, and project activities.
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