AI Content Operations Manager
New
I
Insider OneB2B SaaS
London, United KingdomFull-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- 5+ years
- Required Skills
- Project ManagementQA AutomationSEOStakeholder managementGenerative AI
Requirements
- 5+ years of experience across content marketing, campaign marketing, editing or a related field, preferably within B2B SaaS or technology.
- Demonstrable experience using generative AI tools in a professional marketing environment.
- Experience building AI workflows, automations, agents or repeatable content production systems.
- Excellent writing, editing and editorial judgement across multiple formats and audiences.
- Strong understanding of campaign development and cross-channel content delivery.
- Experience working with senior executives and translating complex ideas into clear, compelling communications.
- Knowledge of SEO, GEO and modern content performance best practices.
- Excellent project management skills and the ability to manage multiple priorities in a fast-paced global environment.
- Strong stakeholder management skills and a collaborative approach to working across teams.
- A systems mindset, with the curiosity and confidence to experiment, learn and challenge existing ways of working.
- Familiarity with APIs, automation tools, AI platforms or marketing technology is an advantage.
- Comfortable balancing automation with human creativity, judgement and accountability.
Responsibilities
- Design, build and continuously improve AI agents, automations and workflows for content creation, adaptation, approval and distribution.
- Review and edit all marketing content using your best judgement and taste, and subject matter expertise.
- Create and deploy content across social media, paid advertising, blogs, website pages, GEO, email, video, executive communications, internal communications and external communications.
- Own the day-to-day operation of Insider One’s AI-powered content engine.
- Develop reusable prompts, templates, knowledge bases and content frameworks that improve speed, quality and consistency.
- Plan and execute integrated campaigns in collaboration with Brand, Design, Product Marketing, Demand Generation, PR, Regional Marketing and other teams.
- Repurpose and personalize core content across different channels, formats, audiences and regions.
- Maintain strong editorial standards, ensuring AI-assisted content is accurate, relevant, on-brand and commercially effective.
- Establish practical governance and quality assurance processes for AI-generated content.
- Evaluate new AI tools and identify opportunities to improve productivity across the wider marketing organisation.
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