Senior Casualty Claims Resolution Specialist - Complex
L
Liberty MutualInsurance
United States, Eastern, Central, or MountainFull-TimeSenior
SalaryThe typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location.
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Job Details
- Experience
- 5+ years
- Required Skills
- Analytical SkillsNegotiation
Requirements
- 5+ years of experience managing complex and litigated casualty claims.
- Deep expertise in handling severe to catastrophic injuries and fatalities.
- Strong analytical thinking, negotiation skills, and sound judgment.
- Ability to thrive in a fast-paced, high-stakes environment.
- Exceptional communication and interpersonal skills.
- Demonstrated leadership ability and time management skills.
- Expert-level knowledge of claims case handling practices, legal liability, general insurance policy coverage, and state tort laws.
- Bachelor’s degree or equivalent training.
- Active adjuster licensing as required by state.
- Must be able to travel 10% for mediations, arbitrations, trials, or in-person events.
- Mandatory attendance during initial training.
Responsibilities
- Manage the investigation, evaluation, and resolution of complex auto and homeowner’s casualty claims.
- Assess coverage, liability, and damages; recommend settlement strategies and escalate appropriately for authority review.
- Identify potential suspicious claims and refer to SIU; identify opportunities for third-party subrogation.
- Collaborate closely with trial counsel and attend mediations, arbitrations, trials, hearings, and conferences.
- Prepare detailed litigation and trial reports for local management and the Home Office.
- Communicate effectively with policyholders, witnesses, attorneys, and claimants.
- Maintain accurate reserves and recommend increases on cases in excess of authority.
- Oversee billing practices of outside and in-house counsel to ensure compliance and cost efficiency.
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