Arabic Speaking Customer Support Specialist
M
Mercier ConsultancyCustomer Service
Bulgaria. Sofia, Sofia City Province, Bulgaria. France. Belgium. Germany. SpainFull-Time
Salary not disclosed
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Job Details
- Languages
- Arabic, English
- Required Skills
- Problem SolvingCustomer serviceInterpersonal skills
Requirements
- Fluency in Arabic (spoken and written)
- Good command of English (minimum B2 level)
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Customer-focused mindset
- Comfortable working with computers and multiple software applications
- Ability to work independently as well as part of an international team
- Willingness to relocate to Bulgaria if currently living abroad
- EU citizenship or a valid work permit for Bulgaria
Responsibilities
- Assist customers via phone, email, and chat
- Provide timely solutions to customer inquiries
- Ensure a positive customer experience throughout interactions
- Work independently and collaborate with an international team
- Utilize computers and multiple software applications effectively
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